About Returns/Refund

Q: What Returns and replacements policy?

A: Yoyouspin does not accept returns. The quality grading policy and description of products are made very clear, so all sales are final.

If you receive a product that is faulty or damaged upon transit, according to the degree of damage, the items will be refunded a certain amount of money. Please photograph your items and contact me, and I'll do my best to make things right! A claim can be made 7 days after your order has been delivered.

Q:What if I want to refund my pin/cancel my order?

A: Refunds are applicable if your order has not shipped. You have 1 business day upon purchasing to cancel your order, otherwise, we do not refund orders.

For preorders, If your pre-order has not shipped, I can process a refund. If it has shipped and you received it, I cannot process a refund.

If your order has shipped, then I cannot refund you. A refund is only applicable after shipped/you received it if you are willing to ship it back to me. Shipping of orders being returned will not be covered by YOYOUSPIN. This is only applicable within 7-days of being delivered. Shipping fees will not be refunded. Otherwise, all orders are final and refunds/returns are not accepted.

If your product is flawed, and/or you did not order a B grade item, please email me and let me know of this flaw. If there is no noticeable flaw and follows my Grading Quality Policy on what standards and flaw gradings are, a refund will be denied.